Privacy Policy for Boatia Yachting
Effective date: 23.04.2025
At Boatia Yachting (boatiacharters.com), we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, store, and protect your data in accordance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Croatia.
1. Data We Collect
We collect the following data when you interact with our site:
a) Information you provide:
- Name
- Email address
- Phone number
- Boat rental preferences (boat type, number of guests, dates, budget, location)
- Skipper requirement
- Message content
b) Information we collect automatically:
- Device/browser type
- Country-level location (via anonymized IP in Google Analytics)
- Website behavior (pages visited, time on site, etc.)
We do not collect personal IP addresses unless legally required for security or fraud prevention.
2. How We Use Your Data
We use your data to:
- Respond to your inquiries and offer personalized services
- Manage and communicate about your booking
- Send updates or marketing communications (only if you’ve given consent)
- Analyze website traffic (with anonymized data)
3. Legal Basis for Processing
- Consent – when you voluntarily submit a form or agree to receive marketing
- Contract – when preparing or fulfilling a booking
- Legal obligation – to retain invoices and transaction data
- Legitimate interest – to improve our website and services
4. Cookies and Tracking Technologies
This website uses cookies to enhance your experience. Cookies are small text files stored on your device.
a) Essential Cookies
Necessary for site functionality (e.g. form submissions). Cannot be disabled.
b) Analytics Cookies
Used via Google Analytics 4 with IP anonymization enabled. These cookies help us understand how users interact with our site.
c) Marketing Cookies
We may use Meta Pixel and Google Ads Pixel (only after your consent) to track conversions and deliver personalized ads in the future.
You can manage or revoke your cookie preferences anytime via the cookie banner.
5. How Long We Keep Your Data
We keep personal data only as long as necessary for the intended purpose.
- Contact form submissions: up to 12 months
- Booking and invoice data: kept for 10 years in compliance with Croatian tax regulations
- Marketing data (email/newsletter): until you unsubscribe or withdraw consent
- Anonymized analytics data: up to 14 months (based on Google Analytics settings)
You may request deletion of your data at any time, unless we are legally required to retain it.
6. How We Protect Your Data
We implement appropriate technical and organizational measures to ensure the security of your data, including encryption, access restrictions, and secure hosting.
7. Who We Share Your Data With
We do not sell or rent your data. We only share it with:
- Trusted service providers (e.g. hosting, analytics, email tools)
- Legal authorities (only if required)
All third parties are GDPR-compliant and contractually obligated to protect your data.
8. Your Rights Under GDPR
You have the right to:
- Access the data we hold about you
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Withdraw consent
- Object to certain types of processing
- File a complaint with a supervisory authority (e.g. AZOP in Croatia)
To exercise your rights, contact us at: [Insert email address]
9. Contact
If you have any questions about this Privacy Policy or how we handle your data, contact us:
Boatia Yachting
Email: info@boatiacharters.com
Phone: [Insert]
